Aircon Services Frequently Asked Questions

Energy Savings

How can I make my air conditioner use less power?

There are multiple ways to use less power from your air conditioner. These include:

  • Only use it when necessary
  • Set your AC to switch off automatically when you don’t need it
  • Change air filters regularly
  • Keep ducts and airflow clear
  • Schedule regular maintenance visits so it keeps running efficiently

How can I save energy while using my air conditioner?

To ensure your aircon is economical all year round, follow these tips:

  • Clean air ducts and filters regularly
  • Turn your AC on early in the day during hot weather
  • With split systems angle the louvers down when heating and horizontally when cooling
  • Check the energy efficient rating when purchasing a new AC.
  • Have your AC serviced regularly

Energy Efficiency and Maintenance

How often should I clean my AC filters?

When your filters are ready to be cleaned, the filter light should flash or a reminder will come up on the control screen. But, a rule of thumb is once or twice a season for residential aircons and once a month for commercial aircons.

Why is the light still on after I’ve cleaned my air filters?

Once you’ve cleaned your air filters, you need to press the filter reset button. For split systems and floor consoles, the reset button is behind the grille. For ducted and commercial systems, the reset button can be found on the controller.

Why is my ducted air conditioner only expelling air in one part of my house?

Ducted air conditioners allow you to control which parts (zones) of the house get air. Check your control pad to see if the area you want conditioned is turned on and the others are turned off.

Can I turn my air conditioner off at the fuse box, power point or isolator?

Yes, you can turn your AC power off when you go away or don’t use it for long periods. However, after turning it off at the isolator, fuse box or power point, remember to leave the power on for at least 12 hours before using it. This is because a cold compressor on startup can get damaged.

Service, Breakdowns and Maintenance

What happens if I don’t service my AC at regular intervals?

Residential ACs need professional servicing at least once yearly. Commercial ACs need servicing 4 – 12 times a year, depending on building class. If you fail to service your air conditioners they might:

  • Become clogged and stop working efficiently
  • Power costs will increase as the unit struggles
  • Have an increase in CO2 emissions
  • Void the AC warranty by not maintaining your unit
  • Increase the risk of water damage, mold growth and bacterial growth which leads to odours and health issues

How do I make my noisy air conditioner quieter?

If your outdoor AC unit is making too much noise you can:

  • Add vibration rubber under the unit
  • Reduce compressor noise with a sound deadening wrap

If your AC is making humming, shrieking, buzzing, rattling, clicking or bubbling sounds this could point to a fault in the system. Contact our air conditioning experts to assess and repair any problem.

Why is my air conditioner producing bad smells?

If your aircon has become smelly this could point to bacterial growth in the drip pan, drain line or evaporator coil. Make sure you have your unit serviced and cleaned at regular intervals to prevent this from happening.

General

What areas do you serve?

We supply residential and commercial air conditioning services in Noosa, the Sunshine Coast and across Queensland.

Can I supply the air conditioning unit and you install it?

Yes, you can supply the aircon unit and one of our expert AC technicians can install it. However, if you’re unsure which system is right for you, we can visit your home or business to assess your requirements and give a recommendation.

How do I choose the right air conditioning system for my home or office?

The type of air conditioning system you choose will depend on the size of the space you want to cool, how many rooms you want to cool and the budget you have. The two main types include:

  • Ducted. These have a central unit, usually fitted out of sight like in the ceiling recess. Air ducts connect to air outlets and are controlled by sensor pads in each room. Good for cooling a large office or whole house. Takes the longest to install and is the priciest.
  • Split-system. These have an indoor and outdoor unit, with pipes containing refrigerant gas. Commonly used to cool or heat a single room and are generally affordable and easy to install.